
Education
BS, Marketing, Virginia Commonwealth University
Madeleine Hiles
Patient Care Coordinator
Madeleine recently graduated from Virginia Commonwealth University with a Bachelor of Science in Marketing and a concentration in Product & Brand Management. She is continuing her education at the VCU Brandcenter, pursuing a master’s degree to further her expertise in branding and strategy. While at VCU, she was actively involved in organizations such as Women in Business and the Business Mentoring Program.
She joined Hanover Audiology in 2019 and has since become an integral part of the team. Madeleine oversees all aspects of patient care—from scheduling appointments and assisting with hearing aid service, to supporting staff and welcoming new patients. She is also the creative mind behind our website content, ensuring it reflects the high standard of care we provide.
Whether you’re visiting for the first time or are a long-time patient, Madeleine is always ready to answer questions, solve problems, and make sure your experience is a positive one. Her dedication to exceptional service and her passion for marketing shine through in everything she does.
Outside of work and school, Madeleine enjoys crafting, yoga, traveling, and—of course—studying.
Reconnect with the sounds that matter most.
Contact us to get started on your hearing care journey.

Madeleine Hiles
Patient Care Coordinator
Madeleine recently graduated from Virginia Commonwealth University with a Bachelor of Science in Marketing and a concentration in Product & Brand Management. She is continuing her education at the VCU Brandcenter, pursuing a master’s degree to further her expertise in branding and strategy. While at VCU, she was actively involved in organizations such as Women in Business and the Business Mentoring Program.
She joined Hanover Audiology in 2019 and has since become an integral part of the team. Madeleine oversees all aspects of patient care—from scheduling appointments and assisting with hearing aid service, to supporting staff and welcoming new patients. She is also the creative mind behind our website content, ensuring it reflects the high standard of care we provide.
Whether you’re visiting for the first time or are a long-time patient, Madeleine is always ready to answer questions, solve problems, and make sure your experience is a positive one. Her dedication to exceptional service and her passion for marketing shine through in everything she does.
Outside of work and school, Madeleine enjoys crafting, yoga, traveling, and—of course—studying.
Education
BS, Marketing, Virginia Commonwealth University
Reconnect with the sounds that matter most.
Contact us to get started on your hearing care journey.
Reconnect with the sounds that matter most.
Contact us to get started on your hearing care journey.